Refund & Cancellation Policy

Effective Date: [Add Date]

At [Your Company Name], we strive to provide transparent and fair refund and cancellation practices for our HR, recruitment, and staffing services.

1. Service Fees

Fees charged for recruitment, staffing, HR consulting, payroll, or manpower services are based on mutually agreed proposals, contracts, or service agreements.

2. Cancellation Policy

• Clients may request cancellation of services by providing written notice.
• Cancellation requests must be sent via email to our official contact address.
• Services already delivered or in progress at the time of cancellation will be billed accordingly.

3. Refund Eligibility

Refunds will be considered only under the following conditions:

• Duplicate payment made by the client
• Service not initiated due to technical or operational issues from our side
• Any other case explicitly agreed upon in writing

4. Non-Refundable Cases

• Recruitment fees after candidate profiles are shared
• Services already delivered or partially delivered
• Delays caused due to incorrect information provided by the client
• Candidate rejection or withdrawal after profile submission
• Change in hiring requirements by the client

5. Refund Process

Approved refunds will be processed within 7–14 working days through the original mode of payment.

6. Candidate Payments

Candidates are not required to pay any registration or placement fees. If any payment is collected for consulting or training services, it will be governed by separate terms communicated at the time of payment.

7. Dispute Resolution

Any disputes related to refunds or cancellations should be reported to us immediately. We will make reasonable efforts to resolve issues amicably.

8. Policy Changes

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective once posted on this page.

9. Contact Information

For refund or cancellation-related queries, please contact:

[Your Company Name]
Email: [your-email@example.com]
Website: [your-domain.com]